FAQ

[fusion_text][cs_content][cs_section parallax=”false” style=”margin: 0px;padding: 45px 0px;”][cs_row inner_container=”true” marginless_columns=”false” style=”margin: 0px auto 25px;padding: 0px;”][cs_column fade=”false” fade_animation=”in” fade_animation_offset=”45px” fade_duration=”750″ type=”1/1″ style=”padding: 0px;”][x_custom_headline level=”h2″ looks_like=”h3″ accent=”true” class=”cs-ta-center man”]Frequently Asked Questions[/x_custom_headline][/cs_column][/cs_row][cs_row inner_container=”true” marginless_columns=”false” style=”margin: 0px auto;padding: 0px;”][cs_column fade=”true” fade_animation=”in” fade_animation_offset=”45px” fade_duration=”750″ type=”1/2″ class=”cs-ta-left” style=”padding: 0px;”][x_accordion link=”true” id=”faq-1″][x_accordion_item title=”How do exchanges/returns work?” open=”false”]

Our exchange/return process is quick and simple. Simply send the ring back to the address provided on the packaging with a note including your order # and if you would like an exchange or return. If it is an exchange, please indicate what you would like your original order exchanged for (color and size).
Exchanges and returns are processed the day they are received. Exchanges are sent back out the following business day. Refunds are also finalized the following business day.
Postage to send back the ring will be the customer’s responsibility, but we’ll take care of the shipping costs on our end.

[/x_accordion_item][x_accordion_item title=”How fast will I receive my ring?” open=”false”]

All orders are sent out the following business day First-Class via USPS. Orders should arrive within 5 business days of placing the order. Each customer will receive an email with shipping information along with a tracking number.

[/x_accordion_item][x_accordion_item title=”Can I wear the ring all of the time?” open=”false”]

Of course, whatever suits your fancy! However if the ring is snug, we suggest to take it off at night. Due to the material, if it’s tight, it may not let your finger breathe as much which could cause dryness and minor skin irritation. Some have noticed this after getting wet.

[/x_accordion_item][x_accordion_item title=”What colors are available?” open=”false”]

We currently have 11 colors/designs with more on the way!

[/x_accordion_item][x_accordion_item title=”Are Rhino Rings sold in stores?” open=”false”]

We are currently only selling Rhino Rings online, but we will soon be in stores. If you are interested in selling Rhino Rings in your particular store, please contact us.

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Yes, silicone is known for being a safe material. Just don’t drop it in the potato salad, it’s strongly suggested that you don’t eat or swallow it.

[/x_accordion_item][x_accordion_item title=”What if the Ring doesn’t fit?” open=”false”]

If the ring does not fit, feel free to send it back to us within 30 days for a different sized ring at no additional cost. The return address is…

Rhino Rings LLC

2511 S Illinois Ave #114

Carbondale, IL 62903

[/x_accordion_item][x_accordion_item title=”Are the rings for men or women?” open=”false”]

Our rings are unisex, but we’ve tailored the thicker ones more towards men and the thinner rings to women.

[/x_accordion_item][x_accordion_item title=”Is there any guarantee?” open=”false”]

We give a 100% guarantee on our rings. If you’re not satisfied, send the ring back within the first 90 days for 100% cash back. However, the refund does not cover customer shipping costs.

[/x_accordion_item][x_accordion_item title=”How much is shipping?” open=”false”]

There is never any shipping charge on any purchase in the United States. However for international orders, there is a $5 shipping charge.

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